To be able to create an account on platform, you will need to pass the "know your customer" verification process. 

After completing your registration, you will be able to log in, but the first time you log in, you will automatically need to start with the verification process (For mobile app click HERE):

To pass the KYC (Know Your Customer), you will need the following:

Fill out all the personal details fields and click next:

1. Proof of residence (must be written in Latin Script) - any document that is less than 3 months old and has your name, surname and address clearly written on it (energy, water or phone bill, bank statement, insurance policy etc.), (If the utility bill is not addressed to you, click HERE for further instructions).

2. Present your personal ID, front and back photo (preferably passport - just one photo that includes both pages of a passport, as we can guarantee faster verification with passports). The document must be valid for at least 3 months and must contain personal data (Name, Surname, Date of birth). The more personal data it contains, the easier it is for us to verify your identity. 

After choosing the type of document, you are able to continue the process on your mobile phone or on your desktop. 

A. Continue on phone. You can to scan a QR code, copy link or choose "get link via SMS" where you then type in your mobile phone number, and you receive an SMS with a secure link to complete your verification on mobile phone.

B. Continue on web app - upload photos directly (no scans or photocopies).

Follow the process as explained on mobile phone or web via the Onfido interface. 

Press Save.

Make sure to follow these guidelines (PDF document) or follow this LINK on how to capture documents to ensure you get verified fast and without issues.

You have now completed the verification process.

Since the verification process is automated, if your documents are not in order, or you did not comply with all the quality and document requirements, the verification might need a manual review. In such cases, it might take substantially more time to verify an account (How long does it take to get verified?).

Know Your Customer process, as well as the platform itself, is optimized for the Chrome web browser.