To be able to create an account on platform, you will need to pass the "know your customer" verification process. 

After completing your registration, you will be able to log in, but the first time you log in, you will automatically need to start with the verification process (For mobile app click HERE) :

To pass the KYC (Know Your Customer), you will need the following:

Fill out all of the personal details fields and click next:

1. Present your personal ID, front and back photo (preferably passport - just one photo that includes both pages of a passport, as we can guarantee faster verification with passports). The document has to be valid for at least 3 months and has to contain personal data (Name, Surname, Date of birth). The more personal data it contains, the easier it is for us to verify your identity. It must be written in Latin Script.

2. Proof of residence (must be written in Latin Script) - any document that is less than 3 months old and has your name, surname and address are clearly written on it (energy, water or phone bill, bank statement, insurance policy etc.), (If the utility bill is not addressed to you, click HERE for further instructions).

3. Photo of you where you are holding your ID and a piece of paper that has handwritten on it: 

For and has to have your name and surname, current date and signature on it. 

Press Save.

Make sure to follow these guidelines (pdf document) or follow this LINK on how to capture documents to ensure you get verified fast and without issues.

You have now completed the verification process.

Since the verification process is automated if your documents are not in order or you did not comply with all of the quality and document requirements the verification might need a manual review. In such cases, it might take substantially more time to verify an account (How long does it take to get verified?).

Know Your Customer process, as well as the platform itself, is optimized for the Chrome web browser.