Deposits, withdrawals and trading
1. At the bottom of the screen on your Dashboard choose Add Funds. 2. On the next page, please choose, from the drop-down menu, the asset you wan...
Wed, 3 Nov, 2021 at 10:26 AM
The EUR deposits typically take 1-5 business days. The times can vary in case of an influx of new customers. If it is taking an unusual amount of t...
Tue, 19 Oct, 2021 at 1:18 PM
Currently available currencies are: 1. EUR (Euro) 2. BTC (Bitcoin) 3. ETH (Ethereum) 4. LTC (Litecoin) 5. XRP (Ripple) 6. BCH (Bitcoin Cash) 7. BA...
Wed, 24 Nov, 2021 at 2:24 PM
Once you initiate a withdrawal you will receive a notification about an email being sent. Please check your email for a new message from [email protected]
Tue, 19 Oct, 2021 at 1:22 PM
After a transaction is broadcasted to a Blockchain, it is presented to be included in a block by the miners. Once a transaction has been included in a block...
Fri, 5 Nov, 2021 at 6:47 PM
If you have deposited cryptocurrency to the wrong address, please contact our customer service through help widget on the platform itself or via email suppo...
Tue, 19 Oct, 2021 at 1:19 PM
Since the digital transaction protocols are often an irreversible process, it is, probably, unlikely that you will receive your funds back if they were sent...
Tue, 19 Oct, 2021 at 1:20 PM
When sending coins to Blocktrade, we advise to be very attentive to the networks that we support for each coin. Below you will find a list of all coins...
Wed, 8 Dec, 2021 at 10:47 AM
In currency exchange, there is always one currency that is bought and one that is sold (the sold currency is usually used to purchase the bought currency). ...
Tue, 19 Oct, 2021 at 1:21 PM
Blocktrade has upgraded their wallet service and all the wallets on the Exchange have been transferred to the new service provider. This means that now, y...
Mon, 27 Jun, 2022 at 1:55 PM