Deposits, withdrawals and trading

What cryptocurrencies can I trade on Blocktrade?
Currently available currencies are: 1. EUR (Euro) 2. BTC (Bitcoin) 3. ETH (Ethereum) 4. LTC (Litecoin) 5. XRP (Ripple) 6. BCH (Bitcoin Cash) 7. BT...
Thu, 30 Sep, 2021 at 2:57 PM
Deposited cryptocurrency to wrong address
If you have deposited cryptocurrency to the wrong address, please contact our customer service through help widget on the platform itself or via email suppo...
Thu, 30 Sep, 2021 at 2:57 PM
Currency Exchange: Buying/Selling and Currency Pair Selection
In currency exchange, there is always one currency that is bought and one that is sold (the sold currency is usually used to purchase the bought currency). ...
Thu, 30 Sep, 2021 at 2:58 PM
How long do cryptocurrency deposits take?
After a transaction is broadcasted to a Blockchain, it is presented to be included in a block by the miners. Once a transaction has been included in a block...
Thu, 30 Sep, 2021 at 2:59 PM
Withdrawal confirmation via email
Once you initiate a withdrawal you will receive a notification about an email being sent.  Please check your email for a new message from [email protected]
Thu, 30 Sep, 2021 at 3:01 PM
Create your API key
If you are looking to create your own API key, navigate to My Account --> Settings on your Dashboard: and find it under the API key click on "...
Wed, 25 Aug, 2021 at 9:51 AM
How to see order status or cancel an active order?
If you wish to see the status of your orders, you can find these under the "Orders" tab:   You can see if the order was Buy/Sell (Green/Re...
Fri, 17 Jan, 2020 at 12:26 PM
Depositing FIAT currency to your account for the first time
1. At the bottom of the screen on your Dashboard choose Add Funds.  2. On the next page, please choose, from the drop-down menu, the asset you wan...
Thu, 30 Sep, 2021 at 2:54 PM
How do I withdraw EUR from my Blocktrade account?
The EUR withdrawal process is very similar to the cryptocurrency withdrawal process.    1. You navigate to your Wallet or Dashboard and click on Withdraw...
Thu, 30 Sep, 2021 at 5:04 PM