Currently available currencies are: 1. EUR (Euro) 2. BTC (Bitcoin) 3. ETH (Ethereum) 4. LTC (Litecoin) 5. XRP (Ripple) 6. BCH (Bitcoin Cash) 7. BT...

If you have deposited cryptocurrency to the wrong address, please contact our customer service through help widget on the platform itself or via email suppo...

In currency exchange, there is always one currency that is bought and one that is sold (the sold currency is usually used to purchase the bought currency). ...

After a transaction is broadcasted to a Blockchain, it is presented to be included in a block by the miners. Once a transaction has been included in a block...

Once you initiate a withdrawal you will receive a notification about an email being sent.  Please check your email for a new message from [email protected]

If you are looking to create your own API key, navigate to My Account --> Settings on your Dashboard: and find it under the API key click on "...

If you wish to see the status of your orders, you can find these under the "Orders" tab:   You can see if the order was Buy/Sell (Green/Re...

1. At the bottom of the screen on your Dashboard choose Add Funds.  2. On the next page, please choose, from the drop-down menu, the asset you wan...

The EUR withdrawal process is very similar to the cryptocurrency withdrawal process.    1. You navigate to your Wallet or Dashboard and click on Withdraw...