Deposits, withdrawals and trading

How to see order status or cancel an active order?
If you wish to see the status of your orders, you can find these under the "Orders" tab:   You can see if the order was Buy/Sell (Green/Re...
Fri, 17 Jan, 2020 at 12:26 PM
How do I withdraw EUR from my Blocktrade account?
The EUR withdrawal process is very similar to the cryptocurrency withdrawal process.    1. You navigate to your Wallet or Dashboard and click on Withdraw...
Wed, 3 Nov, 2021 at 10:34 AM
Market Order with Price Protection
Market order with price protection protects traders from filling their market order at a bad price due to market volatility and thin liquidity. When placing...
Tue, 14 Dec, 2021 at 2:33 PM
Create your API key
If you are looking to create your own API key, navigate to My Account --> Settings on your Dashboard: and find it under the API key click on "...
Tue, 19 Oct, 2021 at 1:23 PM
Source of Wealth
Sometimes when you deposit FIAT currency and it exceeds certain thresholds, we may ask you to fill in and send us the SOW (Source of Wealth) form.  We are ...
Thu, 19 May, 2022 at 4:20 PM
Adding funds to your account using a credit card
Besides bank transfers, you can also use credit cards to add funds to your account. Here is the step-by-step: 1. Go to your Dashboard and click the Add ...
Tue, 9 Aug, 2022 at 5:26 PM