Mobile App

Mobile App: My Orders Explained
To check the status of your orders, first, click More on your Dashboard menu: Then click on My Orders: The list of all of your orders will be...
Tue, 19 Oct, 2021 at 3:57 PM
Mobile App: Support Button Explained
When submitting a support query, please provide as much information regarding the issue as possible, so that we can help you resolve the problem or provi...
Tue, 19 Oct, 2021 at 3:57 PM
Mobile App: Password and/or PIN code Change
To change your password or PIN code, you must first click on More from your Dashboard menu: Then click on Settings: 1. Password change:...
Tue, 19 Oct, 2021 at 3:58 PM
Mobile App: How to Log Out?
Logging out of the app is not necessary since the app is additionally protected by a PIN or your fingerprint.  If you do choose to log out, you will hav...
Tue, 19 Oct, 2021 at 3:59 PM
Mobile App: Changing the order and Order cancellation
You can change or cancel the order if the order has not been finalised yet (they are still active).  If you wish to cancel your order/purchase click on &qu...
Tue, 19 Oct, 2021 at 3:59 PM
Android & iOS mobile app
Since our web app is not optimized for mobile use, we highly recommend you to use our apps available on Android and Apple store. Android version;  htt...
Tue, 19 Oct, 2021 at 4:00 PM
Mobile App: Forgot security PIN/Resetting security PIN
1. If you forget your PIN code for the app, you have 3 attempts to enter it. ⚠️ The first time counts as one of the attempts, and then the warning pops up....
Tue, 20 Sep, 2022 at 2:08 PM