For a successful verification, you need to provide us with a utility bill (utilities in a home include electricity, gas, water, internet, telephone, cable TV, security systems etc.) it must also be less than 3 (three) months old.
If the utility bill is not addressed to you, then you can upload:
1. Government-issued document that contains your name, surname and current address on it BUT it must be different than the one you have used for the first ID document in the verification process, for example, if you have first used an ID card, then you should use your passport photo under the "Utility bill segment" or vice versa if the first document that you uploaded was a passport, then you should upload a photo of your ID card under the "Utility bill segment".
2. A bank statement that contains your name, surname, and current address.