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How will I know if my account is verified?
Utility bill is not on my name
Account verification - rejected
Account verification error - please resubmit
How long does it take to get verified?
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Two-factor authentication (2FA) and how to set it up
How to choose a password and what are ther best practices?
Manage and recover your password
What is the "master key" shown on the 2-FA page?
Lost Access to 2FA? Here's How to Recover Your Account
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Deposits, withdrawals and trading
How long do deposits take?
Withdrawal confirmation via email
How to add a recipient
Deposited cryptocurrency to wrong address
Crypto Withdrawal to Wrong Address: What to Do and How to Prevent It
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Blocktrade emails not reaching your inbox?
How to contact Blocktrade?
I haven't received my account activation email
How do I change my email address?
How do I close my account?
See all 8 articles