Verification 6

• How long does it take to get verified?
• How will I know if my account is verified?
• Account verification error - resubmit
• Utility bill is not on my name
• Account verification - rejected

See all 6 articles

Security 11

• Two-factor authentication (2FA) and how to set it up
• Manage and recover your password
• How to choose a password and what are the best practices?
• Lost Access to 2FA? Here's How to Recover Your Account
• Scammers on social media

See all 11 articles

Deposits, withdrawals and trading 12

• Make your first FIAT deposit
• Make your FIAT deposit using a credit/debit card
• What networks does Blocktrade support?
• How to see order status or cancel an active order?
• Withdrawal confirmation via email

See all 12 articles

Miscellaneous 8

• How to generate a trading report
• Blocktrade emails not reaching your inbox?
• How do I change my email address?
• How to contact Blocktrade?
• How is ticket status updated?

See all 8 articles