Getting started 5

• Step 1. Open an account/Register on Blocktrade
• Step 2. Verify your identity
• Step 3. Make your first deposit
• Step 4. Trading
• Step 5. Make your first withdrawal

Functionalities explained 8

• Home explained
• Wallet explained
• Trade explained
• Activity explained
• Portfolio performance

See all 8 articles

Verification 6

• How long does it take to get verified?
• How will I know if my account is verified?
• Account verification error - resubmit
• Utility bill is not on my name
• Account verification - rejected

See all 6 articles

Security 11

• Two-factor authentication (2FA) and how to set it up
• Manage and recover your password
• How to choose a password and what are the best practices?
• Lost Access to 2FA? Here's How to Recover Your Account
• Scammers on social media

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Deposits, withdrawals and trading 12

• Make your first FIAT deposit
• Make your FIAT deposit using a credit/debit card
• What networks does Blocktrade support?
• How to see order status or cancel an active order?
• Withdrawal confirmation via email

See all 12 articles

Membership 0

Miscellaneous 8

• How to generate a trading report
• Blocktrade emails not reaching your inbox?
• How do I change my email address?
• How to contact Blocktrade?
• How is ticket status updated?

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Functionalities explained 1

• Buy, sell or convert crypto and fiat currencies

FAQ 1

• Currency pairs available on the Marketplace

Mobile app 15

• Mobile App Step 1. Open an account/Register on Blocktrade
• Mobile App Step 2. Verify your identity
• Mobile App Step 3. Make your first deposit
• Mobile App Step 4. Trading
• Mobile App Step 5. Make your first withdrawal

See all 15 articles

API 5

• Does Blocktrade have an API?
• Create your API key
• FIX API
• Rest API
• WebSockets

About Blocktrade 4

• Introduction to Blocktrade
• Where can I follow Blocktrade on social media?
• Countries Blocktrade does not operate in
• Hard forks policy

Cryptocurrencies and tokens 6

• What currency codes does Blocktrade use?
• Is it possible to cancel an order?
• Different types of cryptocurrency storage
• Can the cryptocurrency deposit address associated with my account expire?
• Is it OK to send my mining payouts directly to my deposit address?

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FAQ 1

• Business accounts

Shareholder's portal 2

• Activating your account on the shareholder portal
• How to use the shareholder portal

Selling and transfering shares 0

BTEX token 2

• BTEX Earn
• BTEX lock-up and vesting periods