Deposits, withdrawals and trading

How long do deposits take?
FIAT deposits typically take 1-5 business days. Cryptocurrency deposits are usually processed in a few minutes. The times can vary in case of an influx ...
Fri, 17 Feb, 2023 at 3:29 PM
Withdrawal confirmation via email
Once you initiate a withdrawal at your Blocktrade account, you will receive an email notification to confirm it. This is an additional security step.  ...
Fri, 27 Jan, 2023 at 12:13 PM
How to add a recipient
In your Blocktrade account you can add your contacts for easier assets transfers. If you want to add a new recipient, here is step-by-step: 1. When you ...
Tue, 14 Mar, 2023 at 4:51 PM
Deposited cryptocurrency to wrong address
If you have deposited cryptocurrency to the wrong address, please contact our customer service through the help widget on the platform itself or via email s...
Fri, 27 Jan, 2023 at 3:30 PM
Crypto Withdrawal to Wrong Address: What to Do and How to Prevent It
Cryptocurrency transactions are often irreversible, which means that once the funds have been sent, it is unlikely that they can be retrieved if they were s...
Wed, 18 Jan, 2023 at 11:53 AM
How to see order status or cancel an active order?
You can check the status of your orders via Orders section. Please, check the following page for more details.  If the order has not been filled ye...
Fri, 27 Jan, 2023 at 12:29 PM
How do I withdraw EUR from my Blocktrade account?
Withdrawing EUR from your Blocktrade account is a simple process that can be completed in a few easy steps.   1. You navigate to your "Wallet" an...
Mon, 16 Jan, 2023 at 10:47 AM
Market Order with Price Protection
Market orders are a commonly used type of order in trading, where a trader requests to buy or sell a specific asset at the best available price on Blocktrad...
Wed, 1 Mar, 2023 at 1:24 PM
Create your API key
If you want to create your API key, here is step-by-step: 1. Log in to your Blocktrade account and go to Settings section: 2. In API key sectio...
Tue, 14 Mar, 2023 at 5:35 PM
Adding funds to your account using a card
Besides bank transfers, you can also use credit/debit cards to add funds to your Blocktrade account. Here is the step-by-step: 1. Go to Wallet page, on ...
Wed, 7 Jun, 2023 at 4:25 PM