Security

Two-factor authentication (2FA) and how to set it up
2FA stands for »2-factor authentication« and serves as an extra layer of security that requires more than just a password and username but also a piece of i...
Wed, 5 Feb, 2020 at 3:12 PM
How to choose a password?
The password you're going to use should be long (at least 8-16 characters), it should include symbols, numbers, lowercase and uppercase characters. ...
Fri, 17 Jan, 2020 at 9:16 AM
Manage and recover your password
It's best to use different passwords for different accounts, so in case someone finds out one of your password he/she still doesn't have access to...
Fri, 17 Jan, 2020 at 9:17 AM
What is the "master key" shown on the two-factor authentication page?
The master key is a special passcode reserved for certain sensitive account actions that won't need to be performed very often. For best security, we h...
Mon, 13 Jan, 2020 at 8:46 AM
I have lost access to my 2FA, how do I recover my account?
When you created your 2FA code, you received a master password. You can easily recover your account using that recovery phrase. This code is the recover...
Mon, 13 Jan, 2020 at 8:48 AM
How to spot and prevent phishing attacks
What is a phishing attack? Phishing is a process whereby someone attempts to obtain your confidential information, such as your passwords, your credit c...
Fri, 6 Mar, 2020 at 2:16 PM
Scammers on social media
Beware of anyone asking for your private key on any of the social media. Also remember that we, Blocktrade.com, will never ask you to send tokens to our add...
Mon, 13 Jan, 2020 at 8:55 AM
Why doesn't Blocktrade provide SMS authentication?
We do not offer SMS verification since it is not safe enough. SMS verification used to be promoted but times have changed, there is an increase in SIM swaps...
Mon, 24 Feb, 2020 at 4:13 PM
How do I change my password?
In your Dashboard click on My Account and then choose Settings: Under Password (upper right corner) click on the edit button: You can...
Fri, 17 Jan, 2020 at 9:32 AM
What does Blocktrade do to secure my personal information?
Blocktrade.com utilizes a high-level of internal and external security protocols verified and audited by security experts to ensure safety for all clients. ...
Thu, 20 Feb, 2020 at 11:09 AM