Security

Two-factor authentication (2FA) and how to set it up
2FA stands for the "2-factor authentication" and serves as an extra layer of security. It requires more than just a username and password, but als...
Wed, 12 Jul, 2023 at 3:24 PM
Manage and recover your password
When it comes to online security, one of the most important steps you can take is to use different passwords for different accounts. This way, if someone we...
Wed, 12 Jul, 2023 at 2:12 PM
How to choose a password and what are the best practices?
As an exchange, it is important to prioritize the security of our users' accounts. One of the most effective ways to do this is by encouraging users to ...
Wed, 9 Aug, 2023 at 12:16 PM
Lost access to 2FA? Here's how to recover your account
Losing access to your two-factor authentication (2FA) can be a frustrating experience, especially when it's the only thing standing between you and your...
Thu, 11 Jan, 2024 at 5:40 PM
Scammers on social media
Beware of anyone asking for your wallet's private key or Blocktrade account password on any social media channels.  Please, keep in mind that Blockt...
Wed, 12 Jul, 2023 at 3:32 PM
How to spot and prevent phishing attacks
Phishing is a process when someone attempts to obtain your confidential information, such as your passwords, your credit card number, your bank account deta...
Wed, 12 Jul, 2023 at 3:41 PM
How do I change my password?
If you wish to change the password for your Blocktrade account, here is step-by-step: 1. Log in to your Blocktrade account and from top right menu go to...
Thu, 29 Jun, 2023 at 4:17 PM
Ensuring the safety of our clients: the security measures at Blocktrade
Blocktrade is committed to providing a secure platform for all of our clients. To ensure their safety, we have implemented a variety of high-level security ...
Thu, 11 Jan, 2024 at 6:30 PM
Protecting yourself from cybercrime: tips for staying safe online
Cybercriminals are always looking for ways to deceive users and steal their sensitive information and funds. This is especially common in the cryptocurrenc...
Thu, 11 Jan, 2024 at 6:30 PM
What is the "Setup key" shown on 2FA page?
The master key or Setup key is a special passcode reserved for certain sensitive account actions that won't need to be performed very often. For better ...
Wed, 12 Jul, 2023 at 3:48 PM