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How will I know if my account is verified?
Utility bill is not on my name
Account verification - rejected
Account verification error - please resubmit
How long does it take to get verified?
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Two-factor authentication (2FA) and how to set it up
How to choose a password?
Manage and recover your password
What is the "master key" shown on the 2-FA page?
I have lost access to my 2FA, how do I recover my account?
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Deposits, withdrawals and trading
Depositing FIAT currency to your account for the first time
How long do FIAT deposits take?
What cryptocurrencies can I trade on Blocktrade?
Withdrawal confirmation via email
How long do cryptocurrency deposits take?
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Blocktrade emails not reaching your inbox? Try whitelisting them
How to open a ticket?
I haven't received my account activation email
How do I change my email address?
How do I close my account
See all 9 articles