Getting started 9

• Step 1. Open an account/Register on Blocktrade
• Step 2. Verify your identity
• Step 3. Make your first deposit (the "Get" button)
• Step 4. Trading
• Step 5. Make your first withdrawal (the "Withdraw" button explained)

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Functionalities explained 9

• Wallet explained
• Dashboard explained
• Quick Trade explained: How to exchange assets on Blocktrade.com
• Recipients explained
• Tradeview explained

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Verification 6

• How will I know if my account is verified?
• Utility bill is not on my name
• Account verification - rejected
• Account verification error - please resubmit
• How long does it take to get verified?

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Security 12

• Two-factor authentication (2FA) and how to set it up
• How to choose a password?
• Manage and recover your password
• What is the "master key" shown on the 2-FA page?
• I have lost access to my 2FA, how do I recover my account?

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Deposits, withdrawals and trading 15

• Depositing FIAT currency to your account for the first time
• How long do FIAT deposits take?
• What cryptocurrencies can I trade on Blocktrade?
• Withdrawal confirmation via email
• How long do cryptocurrency deposits take?

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Membership 0

Miscellaneous 8

• Blocktrade emails not reaching your inbox? Try whitelisting them
• How to open a ticket?
• I haven't received my account activation email
• How do I change my email address?
• How do I close my account

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Mobile App 16

• Mobile App Step 1: Open and account/register on Blocktrade
• Mobile App Step 2: Verify your identity
• Mobile App Step 3: Making your first deposit
• Mobile App Step 4: Trading
• Mobile App Step 5: Make your first withdrawal

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API 4

• Does Blocktrade have an API?
• Fix API
• Websocket
• Rest API

About Blocktrade 6

• Introduction
• What is Blocktrade?
• Why Blocktrade.com?
• Countries Blocktrade does not operate in
• Where can I follow Blocktrade on social media?

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Cryptocurrencies and Tokens 6

• Different types of cryptocurrency storage
• Can the cryptocurrency deposit address associated with my account expire?
• Is it OK to send my bitcoin mining payouts directly to my deposit address?
• Is it possible to cancel an order/purchase?
• What currency codes do you use?

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Corporate accounts FAQ 0

Educational 23

• Crypto assets available on Blocktrade.com
• Improve your digital assets trading account security
• Utility tokens
• ESMA - European Securities and Markets Authority
• Crypto Tradable Indices™ - CTI

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