Getting started 6

• Step 1. Open an account/Register on Blocktrade
• Step 2. Verify your identity
• Step 3. Make your first deposit
• Step 4. Trading
• Buying and selling currencies

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Functionalities explained 8

• Home explained
• Wallet explained
• Exchange explained
• Activity explained
• Orders explained

See all 8 articles

Verification 6

• How will I know if my account is verified?
• Utility bill is not on my name
• Account verification - rejected
• Account verification error - please resubmit
• How long does it take to get verified?

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Security 11

• Two-factor authentication (2FA) and how to set it up
• How to choose a password and what are ther best practices?
• Manage and recover your password
• What is the "master key" shown on the 2-FA page?
• Lost Access to 2FA? Here's How to Recover Your Account

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Deposits, withdrawals and trading 13

• How long do deposits take?
• Withdrawal confirmation via email
• How to add a recipient
• Deposited cryptocurrency to wrong address
• Crypto Withdrawal to Wrong Address: What to Do and How to Prevent It

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Membership 0

Miscellaneous 8

• Blocktrade emails not reaching your inbox?
• How to contact Blocktrade?
• I haven't received my account activation email
• How do I change my email address?
• How do I close my account?

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Functionalities explained 1

• Buy, sell or convert crypto and fiat currencies

FAQ 1

• Currency pairs available on the Marketplace

Mobile app 15

• Mobile App Step 1. Open an account/Register on Blocktrade
• Mobile App Step 2. Verify your identity
• Mobile App Step 3. Make your first deposit
• Mobile App Step 4. Trading
• Mobile App: Forgotten Password

See all 15 articles

API 4

• Does Blocktrade have an API?
• FIX API
• WebSockets
• Rest API

About Blocktrade 5

• Why Blocktrade.com?
• Introduction to Blocktrade
• Countries Blocktrade does not operate in
• Where can I follow Blocktrade on social media?
• Hard forks policy

Cryptocurrencies and tokens 6

• Different types of cryptocurrency storage
• Can the cryptocurrency deposit address associated with my account expire?
• Is it OK to send my mining payouts directly to my deposit address?
• Is it possible to cancel an order/purchase?
• What currency codes does Blocktrade use?

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FAQ 1

• Business accounts

Shareholder's portal 2

• Activating your account on the shareholder portal
• How to use the shareholder portal

Selling and transfering shares 0

BTEX token 2

• How to purchase BTEX tokens
• Blocktrade VIP community