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Knowledge base
Platform
Getting started
9
Step 1. Open an account/Register on Blocktrade
Step 2. Verify your identity
Step 3. Make your first deposit (the "Get" button)
Step 4. Trading
Step 5. Make your first withdrawal (the "Withdraw" button explained)
See all 9 articles
Functionalities explained
9
Wallet explained
Dashboard explained
Quick Trade explained: How to exchange assets on Blocktrade.com
Recipients explained
Tradeview explained
See all 9 articles
Your account
Verification
6
How will I know if my account is verified?
Utility bill is not on my name
Account verification - rejected
Account verification error - please resubmit
How long does it take to get verified?
See all 6 articles
Security
12
Two-factor authentication (2FA) and how to set it up
How to choose a password?
Manage and recover your password
What is the "master key" shown on the 2-FA page?
I have lost access to my 2FA, how do I recover my account?
See all 12 articles
Deposits, withdrawals and trading
11
What cryptocurrencies can I trade on Blocktrade?
How long do FIAT deposits take?
Deposited cryptocurrency to wrong address
Crypto withdrawal to wrong address
Currency Exchange: Buying/Selling and Currency Pair Selection
See all 11 articles
Membership
0
Miscellaneous
8
Blocktrade emails not reaching your inbox? Try whitelisting them
How to open a ticket?
I haven't received my account activation email
How do I change my email address?
How do I close my account
See all 8 articles
FAQs
Mobile App
16
Mobile App Step 1: Open and account/register on Blocktrade
Mobile App Step 2: Verify your identity
Mobile App Step 3: Making your first deposit
Mobile App Step 4: Trading
Mobile App Step 5: Make your first withdrawal
See all 16 articles
API
4
Does Blocktrade have an API?
Fix API
Websocket
Rest API
About Blocktrade
6
Introduction
What is Blocktrade?
Why Blocktrade.com?
Countries Blocktrade does not operate in
Where can I follow Blocktrade on social media?
See all 6 articles
Cryptocurrencies and Tokens
6
Different types of cryptocurrency storage
Can the cryptocurrency deposit address associated with my account expire?
Is it OK to send my bitcoin mining payouts directly to my deposit address?
Is it possible to cancel an order/purchase?
What currency codes do you use?
See all 6 articles
Corporate accounts
Corporate accounts FAQ
1
Corporate account
Blog
Educational
25
Crypto assets available on Blocktrade.com
Improve your digital assets trading account security
Security tokens
Utility tokens
ESMA - European Securities and Markets Authority
See all 25 articles
Blocktrade STO
STO
4
Invest as an individual
Invest as a company
Verify your identity - KYC (Individuals, legal representatives)
Verify your identity failed - Attention required
PLATFORM
Everything about our platform
GET STARTED
Are you new?
ACCOUNT & IDENTITY VERIFICATION
Fast and easy verifications
ACCOUNT SECURITY
Keep your assets secure
FAQ
Frequently Asked Questions
Recent Articles
Assets explained (wallet section)
What cryptocurrencies can I trade on Blocktrade?
What currency codes do you use?
How long do cryptocurrency deposits take?
Corporate account
How do I withdraw EUR from my Blocktrade account?
Depositing FIAT currency to your account for the first time
What is NET Worth?
Things to know before buying your first crypto
How to spot online scams and stay safe on the web?
